FAQ'S

Below you will find answers to frequently asked questions that our potential customers have asked us. If you don’t find what you’re looking for, send us a message and we’ll get back to you

How do I reserve a room?

You can make a reservation through the reservation form

Are there discounts for long stays?

From 7 nights or more there is a 10% discount, over 14 nights 25%

What are the payments required for the reservation?

10% down payment is required

What are the cancellation and refund policies?

5 days before check in you can cancel your reservation and get a refund

What is the pet policy?

Pets are allowed in the whole area of the accommodation tied with the presence of their companion

How can I contact the property owner/manager?

Through the website on the contact page

Is it possible to add extra beds to the room?

It is possible to add only a baby bed in all rooms

How is the room cleaned and how often?

The room is cleaned by the accommodation staff every 3 days. Linen is changed every 5 days. If the guest wishes for a more frequent linen change and/or room cleaning, an additional charge will be made

Is there parking available?

Parking is available within the property

What are the check-in and check-out times?

Check in after 14:00, check out before 11:00

How can I find out about local attractions and activities? Are there any additional taxes or fees to be paid?

From the accommodation staff

Is there any extra charge for services such as room cleaning?

No, all taxes and fees are included in the accommodation price

What is the security policy at the property?

Forgotten or lost personal items will be stored at the property until the end of the season, after their owners have been notified of their collection